I was in the limousine business in the late 1990s, lived in the Ravenswood area, and was a customer of Mr. Thorsen's Community Bank of Ravenswood. It was such a satisfying business relationship. He did indeed know exactly what the neighborhood needed. I didn't have much interaction with him, but the few words that we exchanged revealed him to be a funny, insightful man. And the bank really spoke to me as a customer and resident of the neighborhood. He really knew our unmet needs and fulfilled them. Truth be told, I have never had such a fulfilling business relationship before or after. He was one of a kind, and really, I'm just a stranger, but I'm so saddened to hear of his passing.