It's been 10 years now since I first learned that Jim was a passenger on one of the plans that horrific day in September 2001. To this day I still think of Jim frequently and hope that his family is doing well and are able to manage the pain of his loss. To the Hayden family please know that Jim was a great person not just to his family but to the people he worked with as well. He will never be forgotten.
Nancy Dalbec -- former Prime Computer employee