Well Jim... you were always "Arnold" to me and many at the phone company!!! I may have known your name as "Jim," but we called you "Arnold." Jim, Arnold, Mr. Clatte......you were one heck of a guy. Professional, polite, helpful to all of us with all your technical knowledge, expertise on the job. And a wonderful coworker and friend. Jovial, full of laughs and always smiling. We sure were lucky to have known and had the pleasure to work with you. Peace be with you. Give Rick Zimmerman a High Five from all of us. Sincerely, Sandy Lange SBC Retiree Nov. 2000.