Thomas William Nolan

Silver Spring, Maryland

May 14, 1947 – Mar 19, 2019 (Age 71)

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May 14, 1947
March 19, 2019
Silver Spring, Maryland


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Thomas William Nolan, Jr., of Glen Cove, New York, born on May 14, 1947 in New York City, passed away at 71 on March 19, 2019 at his home in Silver Spring, Maryland. He was a founding partner at Associates in Process Improvement. With his partners, he authored two books on designed experiments and process improvement systems. He attended Catholic University of America where he earned a math degree and also ran track. Tom later earned a Masters in Statistics from American University, and a Ph. D. in Statistics from George Washington University. Tom was the beloved husband of Helen Nolan for 44 years. He is survived by his two sons, Patrick and Brian Nolan; daughters-in-law, Shannon Nolan and Ashley Day; brother, Kevin Nolan; sister, Pat McPike; four grandchildren, Connor, Delaney, Will, and Saf; and his nieces and nephews. Tom loved playing golf with family and friends, always walking the course. As a statistician, he loved all the stats within baseball and grew up in the Mickey Mantle era, transitioned with his kids to the Orioles and the Cal Ripken era, and more recently followed the Nats and Bryce Harper. As Tom and Helen traveled, he enjoyed checking out new museums, especially while walking the streets of New York. He was fiercely loyal and engaging with family, friends, colleagues, and neighbors and is fondly remembered by all. Over the years the grandchildren learned that he's a pretty good story and joke teller as well.

Those who wish may donate in Tom's name to The First Tee ( A celebration of life will be private in May.

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Hi Grandpa.

I am sorry to hear of Tom's passing. He was a great guy and good friend of mine at Catholic U.
My brother Mike also got to know Tom and this is his remembrance - Thanks, Joe, or Gene as Tommy would have said, for passing this on to us! I was fortunate enough to get know Tommy Nolan my freshman year at CUA and a few times after that. He was a great guy and always had encouraging things to say and quite a funny guy also!
Not to mention I was a teammate of Tom on the track team...

Dear Helen,
I was deeply saddened to hear of Toms passing. Tom was so influential in my learning and subsequent ability to make our business what it is.
He was such a consummate professional, a most gifted and generous teacher and a true gentleman.
My thoughts and those of my colleagues at PMI in the UK are with you.
Kindest regards,
Jane Seddon

I study from Texts that Thomas Nolan has co-authored and the books have changed my life in my ability to shift culture within my healthcare system in British Columbia, Canada. I've never met Mr Nolan, but my mentors speak very highly of him. I feel the lack of him while at the same time, enjoy the fruits of his life's labours to help people improve systems that improve the experience of living on our planet. Thank you Mr. Nolan. Thanks for all you gave.

Helen: I just heard from my daugther Shannon (Okeefe) Morrison about Toms' passing. sending you prayers and my deepest condolences for your loss. I remember Tom well from our younger days in the OKeefe family. May you be well and cherish all your good memories.

Helen: Pat and I just heard that Tommy died. We are so so sorry for the pain and sadness we know that you are feeling. We are shocked and saddened and also sharing happy memories of Tommy that make us smile. Those memories are easy to find. Our deepest heartfelt condolences!

I was so sorry to hear of Tom's passing. What a wonderful man and consummate professional. He inspired us with his character and wisdom. A true class act.

Dear Helen and Family,

We're so sorry to hear about the loss of Tom to you and your family.

I'll remember Tom as a wise, thoughtful, and kind leader in the improvement community. His legacy is far-reaching. And it was wonderful to be able to gather with you and Tom at our annual Global Quality Future Workshops!

I have a very distinct first memory of Tom from 1988, when he and Mike Tveite served as assistants to Dr. Deming at his 4 day event in Philadelphia. As...

My years working with Tom and learning from him have had a tremendous impact on me. His approach to systems and improvement have shaped mine and continue to shape those around me. Echoes of Tom reverberate every time I ask the question, "What are we trying to accomplish?" His legacy includes the hundreds of improvers who approach life and leadership differently because of what he taught us. I am deeply grateful.

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