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McNally & Watson Funeral & Cremation Service - Clinton

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Clinton, Massachusetts

Mary Heiss Obituary

SUNDERLAND/NORTHAMPTON – Mary Louise (Gordon) Heiss, 66, passed graciously from this life Sunday, April 9, 2017. She was resting peacefully at Hospice of the Fisher Home in Amherst following a valiant struggle against a series of complications related to her MDS blood cancer diagnosis in August of 2015. Her husband and business partner of 43 years, Bob Heiss, was at her side when she passed.

In addition to her husband Robert J. Heiss, she leaves many cousins, friends, and colleagues.

Mary Lou was born and raised in Clinton, daughter of the late Leo F. and Laura T. (Ciavola) Gordon. She was a graduate of Clinton High School, and earned a Bachelor's Degree in English from UMass Amherst in 1972.

Co-founder and co-owner (with Bob) of Coffee Gallery 1974-1995, Cooks Shop Here 1995-2008, and Tea Trekker 2004-present; Mary Lou was a prominent Northampton business person and internationally-recognized food expert. Mary Lou was the author or co-author of 4 books, including The Story of Tea, A Cultural History and Drinking Guide (Ten Speed Press, 2007) which was a finalist for a James Beard Cookbook Award in 2008.

Coffee Gallery / Cooks Shop Here in Northampton, was one of the first specialty foods stores in the US during the early period of "gourmet home cooking" inspired by cookbook authors such as Julia Child, Marcella Hazan, Diana Kennedy, and Madhur Jaffrey. Mary Lou's interest in culturally- authentic and artisan or farmer-produced foods sourced world-wide led her to introduce many ingredients and condiments previously little-known on American dining tables.

Mary Lou had a superb palate that allowed her to excel at tasting coffee, tea, chocolate, olive oil, and other origin-specific, artisan foods professionally.

Tea Trekker, Mary Lou's current passion, expressed her love of foods that represent origin, time, and place. Tea and tea culture as expressed by its varied and specifically unique, localized decorative arts were a passion for Mary Lou and she excelled in grouping tea and tea wares that made sense from the standpoint of cultural integrity, origin and historic use.

Mary Lou had an uncanny ability to differentiate quality from hyped, inferior products and services. She was an astute buyer of merchandise and she excelled in presenting quality goods and their background stories. Many Valley residents have fond memories of shopping for special treats and newly-discovered staples at one of the variations of her food store over the years.

She could not tolerate pretentious ignorance or the questioning of learned, expert knowledge for sport.

Her interests included photography, cooking special foods and meals that were cohesive, culturally accurate, and ingredient-wise in terms of origin and season.

Her keen eyes and steady hands encouraged her to focus her travel and food writing on meaningful topics. The result of this sensitivity was that Mary Lou was an accomplished photojournalist who contributed to numerous periodicals. For many years she posted articles and images on her blog: aneducatedpalate.wordpress.com, which is still accessible for those wishing to read some of her work.

Mary Lou had a deep appreciation for Native American culture, design, and artwork. She had an 'eye' for ceramics, and an appreciation of both early and modern Chinese, Korean, Japanese, French, Italian, and Southwest American Indian styles and methods of ceramic craft.

An active individual, Mary Lou loved walking and being out of doors especially in the mountains and on the coast. Some favorite destinations were Cape Ann, mid-coast Maine, Alsace, the Auvergne, New Mexico, Kyoto, and tea gardens in Japan. She continued to work through her illness, right up until the beginning of March of this year.

She loved music especially classical, liturgical, classical Christmas, oldies, Americana, and more.

Several of her treasured memories were her trip with Bob to Christmas Markets in Alsace and Germany in 2012, an IACP professional's culinary field trip to Puebla, Mexico to celebrate Day of the Dead in 2003, and exploring Kyoto, Southwest France, New Mexico, San Francisco, and Maine on many occasions.

She was a member of the Northampton Chamber of Commerce for many years and participated in activities of the Downtown Business Association. Locally, she supported the United Way, the Cooley Dickinson Hospital, the Northampton Survival Center, Cancer Connection, Safe Passage, and other community groups. Internationally, Mercy Corps was her charity of choice.

Funeral services and burial are private. There are no calling hours. In lieu of flowers, memorial donations may be made to Hospice of the Fisher Home or Mercy Corps.

McNally & Watson Funeral Home, 304 Church St., Clinton, is directing arrangements. To share a memory of Mary Lou, or offer condolences to her family and friends, please visit www.mcnallywatson.com.

To sign a Guest Book, express condolences, share memories and read other obituaries, go to www.legacy.com/obituaries/gazettenet

To plant trees in memory, please visit the Sympathy Store.

Published by Daily Hampshire Gazette on Apr. 12, 2017.

Memories and Condolences
for Mary Heiss

Sponsored by Her loving husband Bob.

Not sure what to say?





Caroline Liebenow

May 10, 2017

I was shocked and saddened to hear that Mary Lou had been ill and had passed away. You have my deepest sympathy. Mary Lou was a true neighborhood business owner. She knew her regular customers by name and touched so many with her kindness, expertise, and sophistication. My mother had been a Coffee Gallery customer since the 70's, and when I stopped by at Cooks Shop Here in 2003 to share the news about my mother's passing, Mary Lou mentioned that she remembered when my mother was pregnant with me. My family was truly touched that Mary Lou and Bob attended my mother's calling hours. As a child, I accompanied my mother on her shopping trips to the Coffee Gallery, and was introduced to Lindt and Godiva chocolates. My mother would invite me to pick a Godiva assortment from the case- to this day open oysters are still my favorites! Even though I haven't been to Northampton often in years, I am really thankful that I was able to visit the Heiss's Tea Trekker shop. A cup of tea and a toast in honor of Mary Lou.

Ming Sung Tan

May 6, 2017

You and your family are in my heart and mind, my condolences on the passing of your wife.

Beth Eisenberg

April 27, 2017

Dear Bob,
I just heard of Lou's death. While we have not been In touch for many years, I remember much laughter and enjoyment together, am so sorry for your loss.
It's a very good thing that you two shared so much and did not defer your dreams.

Peter Warren

April 21, 2017

Dear Bob,
I just heard, and I am so sorry to hear of Mary Lou's passing, and your great loss. Although I have been out of touch for many years, I well remember our times together, and the great warmth, humor, and love for life that poured out of both your hearts. What a glorious spirit and presence on the earth she was - so beautifully captured by the photo and text of the obituary. I send you my deepest condolences.

Kathleen Hasbrouck

April 21, 2017

Bob, I just heard. My heart is aching. Yours must be too. If you need us, call. The amount of love I have for you has stood the test of time. Please get in touch when you're ready. I want to give you a hug. Share a meal. Laugh and cry.

Sandy and Angie D'Amato

April 19, 2017

Dear Bob,
The two of you were welcoming and an inspiration to us when we moved to the valley. Our hearts are heavy with your loss.

Maida Goodwin

April 18, 2017

Dear Bob--I am so sorry to hear of Mary Lou's death. You're in my thoughts.

Cynthia Cannon

April 18, 2017

Dear Bob
My memories of Mary Lou are from when we were teenagers. She was a great friend to all and will be remembered with a loving heart ,an independent soul and a smile for all. I'm so glad she had such an accomplished life and one of true happiness.May her smile and joyful memories sustain you at this very sad time.

April 15, 2017

Dear Bob,
My thoughts and prayers for you and your family. Pat Schumann

Joanne Ehret

April 14, 2017

Dear Bob,
I am so sorry for your loss of Mary Lou. I have been a customer for many years and have not only admired both of your vast knowledge and dedication to your craft, but always felt such a warm welcome in your store. Mary Lou had such a lovely, friendly, and peaceful presence. I am thinking of you and sending love.

Lisa Ekus

April 13, 2017

Dear Bob,
My heart and love are with you. Mary Lou was a dear friend and i'm so grateful for the more than 30 years that we shared meals, cooking, dinners and many fabulous conversations. It was an honor to represent her many books and to help share her expertise on tea with the world. I will miss her greatly. She will always be in my heart.

April 13, 2017

Mr. Heiss,
Please accept my condolences on Mary Lou's passing. I was Mary Lou's speech teacher at Clinton High School in 1966 and was a member of our Drama Club. She always had a smile for everyone.
You will be in my thoughts & prayers.
Carol Ann Hamilton

Anna Pertzoff

April 12, 2017

Dear Bob,

My heart aches hearing the news of Mary Lou. You two have been a huge part of my life. From my first steps at independence, riding my bike as a little girl to your Green St store, poring over your delectable sweets, most often choosing the powdered lavender drops. To my mother always getting me my Easter basket goodies from your store (into my 30's mind you) and including a handwritten note from you both. To hiring me for a great job when I first moved back to town 16 years ago during a difficult time in my life - it seemed like a full circle.

Mary Lou was always so kind, thoughtful and caring. Her laugh was infectious and her eyes and smile soulful and true. I always looked forward to seeing her when I came by your shop.

My best to you today and always,
Anna Pertzoff

Carlo Robertson

April 12, 2017

Dear Bob -- Denise and I have had a long and happy relationship with you and Mary Lou, and we were both so sorry to read the obituary --lovely as it was -- for Mary Lou. We've missed your old spot on King Street, coming in to chat and eventually buy -- always a pleasure. Now we'll simply miss Mary Lou. Not much we can say to help, but just know how many of us feel for you and hope you can manage --
Best, Carlo and Denise

Luahn Page

April 12, 2017

Dear Bob,
I am deeply saddened to hear about Mary Lou's passing. For you and for all of us.
I was just thinking about her this morning as I readied for work. You both figure prominently in my Northampton life. My heart goes out to you.
Blessings, Luahn (JoiaBeauty)

Alice Robbins

April 12, 2017

Dear Bob and family, I am so sorry to read in this morning's Gazette of the loss of Mary Lou. What a huge loss for you and for our community as well, we who have all been touched, enriched and educated by both of you as individuals, a couple and a team. I hope to see you again soon.

Peter Irvine

April 12, 2017

Raising a cup of jasmine pearl in honor of Mary Lou.

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McNally & Watson Funeral & Cremation Service - Clinton

304 Church Street, Clinton, MA 01510

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