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Sponsored by Her loving husband Bob.
Caroline Liebenow
May 10, 2017
I was shocked and saddened to hear that Mary Lou had been ill and had passed away. You have my deepest sympathy. Mary Lou was a true neighborhood business owner. She knew her regular customers by name and touched so many with her kindness, expertise, and sophistication. My mother had been a Coffee Gallery customer since the 70's, and when I stopped by at Cooks Shop Here in 2003 to share the news about my mother's passing, Mary Lou mentioned that she remembered when my mother was pregnant with me. My family was truly touched that Mary Lou and Bob attended my mother's calling hours. As a child, I accompanied my mother on her shopping trips to the Coffee Gallery, and was introduced to Lindt and Godiva chocolates. My mother would invite me to pick a Godiva assortment from the case- to this day open oysters are still my favorites! Even though I haven't been to Northampton often in years, I am really thankful that I was able to visit the Heiss's Tea Trekker shop. A cup of tea and a toast in honor of Mary Lou.
Ming Sung Tan
May 6, 2017
You and your family are in my heart and mind, my condolences on the passing of your wife.
Beth Eisenberg
April 27, 2017
Dear Bob,
I just heard of Lou's death. While we have not been In touch for many years, I remember much laughter and enjoyment together, am so sorry for your loss.
It's a very good thing that you two shared so much and did not defer your dreams.
Peter Warren
April 21, 2017
Dear Bob,
I just heard, and I am so sorry to hear of Mary Lou's passing, and your great loss. Although I have been out of touch for many years, I well remember our times together, and the great warmth, humor, and love for life that poured out of both your hearts. What a glorious spirit and presence on the earth she was - so beautifully captured by the photo and text of the obituary. I send you my deepest condolences.
Kathleen Hasbrouck
April 21, 2017
Bob, I just heard. My heart is aching. Yours must be too. If you need us, call. The amount of love I have for you has stood the test of time. Please get in touch when you're ready. I want to give you a hug. Share a meal. Laugh and cry.
Sandy and Angie D'Amato
April 19, 2017
Dear Bob,
The two of you were welcoming and an inspiration to us when we moved to the valley. Our hearts are heavy with your loss.
Maida Goodwin
April 18, 2017
Dear Bob--I am so sorry to hear of Mary Lou's death. You're in my thoughts.
Cynthia Cannon
April 18, 2017
Dear Bob
My memories of Mary Lou are from when we were teenagers. She was a great friend to all and will be remembered with a loving heart ,an independent soul and a smile for all. I'm so glad she had such an accomplished life and one of true happiness.May her smile and joyful memories sustain you at this very sad time.
April 15, 2017
Dear Bob,
My thoughts and prayers for you and your family. Pat Schumann
Joanne Ehret
April 14, 2017
Dear Bob,
I am so sorry for your loss of Mary Lou. I have been a customer for many years and have not only admired both of your vast knowledge and dedication to your craft, but always felt such a warm welcome in your store. Mary Lou had such a lovely, friendly, and peaceful presence. I am thinking of you and sending love.
Lisa Ekus
April 13, 2017
Dear Bob,
My heart and love are with you. Mary Lou was a dear friend and i'm so grateful for the more than 30 years that we shared meals, cooking, dinners and many fabulous conversations. It was an honor to represent her many books and to help share her expertise on tea with the world. I will miss her greatly. She will always be in my heart.
April 13, 2017
Mr. Heiss,
Please accept my condolences on Mary Lou's passing. I was Mary Lou's speech teacher at Clinton High School in 1966 and was a member of our Drama Club. She always had a smile for everyone.
You will be in my thoughts & prayers.
Carol Ann Hamilton
Anna Pertzoff
April 12, 2017
Dear Bob,
My heart aches hearing the news of Mary Lou. You two have been a huge part of my life. From my first steps at independence, riding my bike as a little girl to your Green St store, poring over your delectable sweets, most often choosing the powdered lavender drops. To my mother always getting me my Easter basket goodies from your store (into my 30's mind you) and including a handwritten note from you both. To hiring me for a great job when I first moved back to town 16 years ago during a difficult time in my life - it seemed like a full circle.
Mary Lou was always so kind, thoughtful and caring. Her laugh was infectious and her eyes and smile soulful and true. I always looked forward to seeing her when I came by your shop.
My best to you today and always,
Anna Pertzoff
Carlo Robertson
April 12, 2017
Dear Bob -- Denise and I have had a long and happy relationship with you and Mary Lou, and we were both so sorry to read the obituary --lovely as it was -- for Mary Lou. We've missed your old spot on King Street, coming in to chat and eventually buy -- always a pleasure. Now we'll simply miss Mary Lou. Not much we can say to help, but just know how many of us feel for you and hope you can manage --
Best, Carlo and Denise
Luahn Page
April 12, 2017
Dear Bob,
I am deeply saddened to hear about Mary Lou's passing. For you and for all of us.
I was just thinking about her this morning as I readied for work. You both figure prominently in my Northampton life. My heart goes out to you.
Blessings, Luahn (JoiaBeauty)
Alice Robbins
April 12, 2017
Dear Bob and family, I am so sorry to read in this morning's Gazette of the loss of Mary Lou. What a huge loss for you and for our community as well, we who have all been touched, enriched and educated by both of you as individuals, a couple and a team. I hope to see you again soon.
Peter Irvine
April 12, 2017
Raising a cup of jasmine pearl in honor of Mary Lou.
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