Serenity Funeral Care
Telephone
(859) 491-6000
Description
The loss of a loved one is never an easy time. Serenity Funeral Care is a funeral home in Northern Kentucky that can help you through this difficult process with affordable funeral care and cremation services. We understand the need for quality service and attention to detail — at a value price.
Additional Details
Ratings & Reviews
Juanita Haskins
I and my family had such a wonderful experience at Serenity Funeral Home when my mother was there. I want to highly recommend this Funeral service. They are reasonably priced and they were very sensitive to our needs. The service was beautiful and my family and friends felt the service was handled exactly what we needed and wanted for our mother and family. I have to say to the Serenity family of professionals thank you for a beautiful experience.
Sigus
I forced to buy a mask to wear while I was in the building. I don't mind wearing a mask. However, charging 2 dollars for a .20 mask was ridiculous. The woman we met was was very curt and it felt like she really didn't want to offer me service. The worst part though. I had asked to see my mother before the cremation. I wasn't able to make it to see her.I asked if they would mind sending me a picture of her. A few minutes later I got a picture with her eyes open, mouth agape and her nose flattened due to the weight of the body bag. It was absolutely horrifying. They legit just unzipped the bag and took the picture. I wouldn't send another family member there. But they are pretty cheap.
Kari Belle
Rushed services. Did not follow the instructions provided during consultation. Didn’t allow my family to speak just rushed directly to the recessional. What a lasting memory that added insult to injury.
MissJones
Rev Steele, Connie is giving your legacy a sour stench. It would be better if you would be the face of the company. Connie (which is all she should be called) came off professional, elegant and classy in the beginning but became unprofessional, unspeakable and down right hood by the time it was over. She was not very consoling to say the least. She was not informative at all about how to file for COVID assistance for my mothers funeral expenses, she did not follow the law when it came to POA and EOE. She ordered more death certificates without my knowledge and withheld them along with locks of my mothers hair. Connie gave them to a non paying person and told me to go to the health department to order mine- even though MY name was on the check that SHE cashed. Not sure who did my mothers hair, makeup and embalming, but I did not recognize my mother at all. The nightmare of an image still sticks in my head. Roanoke has got to do better. A family's last memory should not be this. I will say Rev Steele paid for my family's dinner the night we planned the services. If zero was a rating ...
Natarra Phelps
At Serenity Funeral Home you will find a dedicated staff that are kind, thoughtful and passionate to providing the best services for your loved one. Mrs. Connie was very professional and nice, she made the process so seamless and Rev. Steele provided a wonderful sermon at the ceremony. Words can never express how grateful I am for all that you do at Serenity.
Upcoming services provided by Serenity Funeral Care
Find more information about upcoming services at Serenity Funeral Care