Joyners Funeral Home
Funeral Home Address
4100 Raleigh Rd Parkway
Wilson, North Carolina 27896, United States
Telephone
(252) 237-3197
Description
Since the 1920’s, Joyner’s Funeral Home has been serving families. We are proud to remain a family owned and independent funeral home with a professional staff available 24 hours a day. In 1920, Jesse James Amerson and his partners began the Wilson Furniture Store, located in the 100 block of Goldsboro Street. This business also served the citizens of Wilson in the direction of funerals. At that time, most funerals were conducted in the home and burial followed in a family cemetery. The main need for the families was a place to purchase the casket and someone to help direct the funeral service. Mr. Amerson eventually bought his partners out and joined W. Boswell and A.E. Bishop to form the Amerson-Boswell Furniture Company.The business was located at the corner of Tarboro and Barnes Streets. The company flourished until 1933 when Mr. Amerson was killed in a car accident. His daughter and son-in-law, Catherine Amerson Joyner and Joseph Clinton Joyner, purchased the business from the remaining heirs and partners. They moved the business to 107 Pine Street and soon after changed the name to Joyner’s Funeral Home. In 1949 Joseph. I. (Joe) Joyner began working with his father. In 1965 he became president and his wife, Annie Thorne Joyner, became secretary-treasurer. On August 1, 1966, the Joyner’s opened the doors to their new facility at 726 Tarboro Street, currently Hamilton Funeral Home. In 1995, Joseph I. (Dell) Joyner Jr. became president. On July 15, 1997, Joyner’s moved into it’s new location at 4100 Raleigh Road Parkway. The new facility allows Joyner’s and its staff to focus on the most important thing for their families and business partners, service!
To send flowers to Joyners Funeral Home please visit our sympathy store.
Additional Details
Ratings & Reviews
Loni Aycock
3 months after my mother's passing, Joyner's sends us a bill for their services. When we made arrangements, we gave them the insurance certificate information and they made copies. We were ensured multiple times that they would take care of everything, and that we didn't need to pay for anything, that the insurance claim would pay for it. They told us should there be any money left over, they would send us what was left. I even specifically made sure to ask after the services were over if I needed to pay anything and was again told not to worry about anything. So when I received an insurance check a month later, I didn't think anything of it and assumed Joyner's had done their part.... Apparently they never had me sign an Assignment of Insurance form so they could not file the insurance claim. Now they have sent us a bill stating full payment of their services is due immediately, When I inquired on why, I was told, "Well some people like to just pay for the funeral in a lump sum." So now the insurance funds have been spent on other priorities and they are telling us 3 months later we owe them a bill even though they are the ones that drop the ball and didn't do their part. Blaming us for not signing the form, when we didn't even know that was a requirement... Its ridiculous. It was their responsibility to get what they needed from us up front. This is just a very poor way to do business. I would not recommend Joyner's funeral home in the future.
Terry Horne
Craig I completely agree with you on lack of communication. When someone is taken away all of a sudden the spouse and family are so broken that they cannot make sense of anything. They should have someone in place to walk the family through this step by step. Families just can’t cope at this time they are grieving. My aunt was their also recently and the sound system went out. We were back again with another family member just recently. The owner himself the day of this funeral spoke very unkindly to my daughter and all she asked him was to make sure our 93 year old mom could set on the front row. I’ve always liked Joyner’s funeral home setting and am wondering what has happened. Mr Dale Joyner you need to work on your attitude. You are a well known pillar in the Wilson Community and surrounding areas and folks need comfort and special care during these most difficult times. You have a wonderful staff just need to work on communication with families. After talking to other families that used Joyner’s it was clear to me then why we got the unprofessional service we had gotten. They want be getting anymore of our business. My mama knew Joe Joyner Dales daddy and he’s nothing like his daddy was.
Frances Flowers
Not very clear about things when making arrangements with a family. They told friends of mine there was nothing to worry about because there was insurance. The funeral home didn`t take an assignment even though the family thought they signed the paper work for one, got a check from the insurance company thinking it was there part left over and now they owe a funeral bill they thought was paid. Ugh
Craig Thompson
I could go into great detail on how Joyner’s failed my family but I am ready to move past this difficult time. So, I will try and summarize my experience. Joyner’s is priced far about the national avg for their services and, one would expect that with that premium, you would get above-average service. Unfortunately, this was far from the case for us. Things started out really good, then they missed deliverables, the lack of communication was sad but, above all the office manager's complete lack of professionalism and compassion was absolutely appalling. If anyone ever asks me what my worst customer server experience is, Joyner’s is currently at the top of the list.
Chrissy Ordess
Joyner’s Funeral Home did a fantastic job handling my brother, Michael Ordess’ arrangements. They went above and beyond and made a very hard time for me and my family go as seamless as possible. Thank you very much JFH!
To send flowers to Joyners Funeral Home please visit our sympathy store.
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