Ames Funeral Home
Telephone
(703) 368-2814
Description
We feel it is an honor to serve you, your family, and our community in your times of trouble. Our funeral professionals have been committed to earning your trust since 1959. With decades of experience, we can help you create a lasting tribute to your loved one that truly reflects his or her unique life and fulfills your family’s needs and traditions. For more information, call us at 703-368-2814 or visit our office at 8914 Quarry Road, Manassas, VA 20110.
To send flowers to Ames Funeral Home please visit our sympathy store.
Additional Details
Ratings & Reviews
e j
Absolutely terrible. Mr. Ames is rude and disrespectful. I'm okay with that treatment towards me (he was rude to me, too) but when my loved one is in your care and you treat his remains that way it's another matter. This funeral home has gone downhill since Ms. Helen Ames died. It is such a shame because I had great respect for her. I wouldn't recommend this place unless you want to be sure that your loved one will be treated badly. I should add that I'm shocked that anyone gave positive reviews to this business. I question whether those reviews are verified customers instead of the business owner's family and friends. I cannot imagine a worse experience with a business, especially a business of this type. I seriously suggest you find another funeral home for your funeral needs.
Antonia Jackson
Honestly I'm extremely picky and have high expectations when it comes to my loved ones, and they exceeded my expectations. Mr. Malcolm took care of everything and made this hard time an easy transition. He sat with us longer than he should've to answer all of our questions and assist with setting up all of our arrangements. He knows the process and assisted with all the necessary people that needed to be contacted. Mrs. Debra was always kind and proficient with getting the necessary tasks completed. She always kept me informed. I appreciate the work you do and know that you are a major part of the arrangements and paperwork. Thank you so much. Ayanas presence alone brightens your mood, she has such a beautiful soul. She has a soothing energy that she brings which is important when people are sensitive and I want to thank you for your generosity and compassion. If I could give you 1,000 stars, I would! Ayana also kept me updated with processing paperwork and more. Jamal was such a big help. He was respectful and professional with providing me with the information I needed. He knows all the answers to your questions and gets the information to you promptly. The staff worked extremely well with my children and assisted with comforting them with the loss of their father. I want to especially thank them for tending to my Mother-in-law during this tragic loss of her son. Mr. Ames suggested that I bring my daughters in the same day when we would be coming to check to make sure we were satisfied with their work so that they would see their father without a crowd. Not only was that an excellent suggestion due to the girls response, but we were also satisfied with how great of a job they did. They even accommodated our last minute request to have the wake at their location due to the cancelation of the church where it was supposed to be held. Now that I look back at it, I'm grateful to have held it there instead. They controlled everything and it was very organized, and the flowers are beautiful. Thank you all so much for everything that you have done for my family. Words cannot express how grateful I am to have worked with you all. You are the best! My only regret was wasting time looking at other Funeral Homes before coming to you all. I highly recommend making your arrangements with Ames Funeral home.
M Boda
I am surprised to see many negative reviews here. We had excellent experience with Ames Funeral home, Mr Malcom Ames and his staff. My father wishes were for a quick burial within a day along with visitation for friends and family. We had not finalized arrangements and had only spoken with Mr Ames once a few weeks earlier. When my father passed away at 5PM Sunday, I called answering services of funeral homes hoping for a visitation on Monday and burial after that. Mr. Ames called me back immediately and set up a time to meet with him at 8PM to make arrangements. He also made arrangements to pick up my father from his house. We met with him on Sunday at 8PM at the funeral home. Mr. Ames spent time with all of us to plan arrangements for the next day. We chose flowers, selected casket, discussed clothing and other arrangements. Visitation and family time was scheduled for 11AM-1PM on Monday. Mr. Ames and his staff had to work overnight to get our father ready for the next day. But still he spent extra time answering our questions. On Monday the visitation and ceremony went as per plan. He suggested we come early to check the clothing. He made changes that we wanted before the visitation began. Yes, Mr. Ames may not come across super polished sometimes, but his heart is at the right place. He goes above and beyond what is necessary for us to follow our wishes. His helps us, the bereaved family, get through a difficult time with care andcompassion. I am very thankful to Mr. Ames, his staff and the florist for the excellent service they did for my father. Ames Funeral has a large Chapel that can accommodate 70+ people with COVID spacing. I highly recommend using making your arrangements with Ames Funeral home.
Taylor Moore
Recently went to Ames and was not impressed in the slightest. Malcolm was very rude and disrespectful. I fully understand he’s running a business but to treat people poorly and talk to them any kind of way is just very unprofessional. I honestly wanted to put him in his place… I will never use Ames Funeral Home again. Highly recommend using Baker-Post Funeral Home!!!!!!!
Celly Jelly
I contacted Ames Funeral Home to transfer my stepfather's remains to his native country. My experience with them started well. They were timely and respectfully handled the pick up of his body from my home. Mr. Ames was compassionate and I didn't feel pressured by him. Things unfortunately went downhill after that. When I met with him in person to discuss the details of the services that we wanted, he became annoyed and defensive by my questions. After signing the contract, I felt like my case was placed at the bottom of the pile. Whenever I called to follow up on the status of things, I wouldn't get a clear answer from neither Mr. Ames or his son. That is when I started to lose trust in their ability to handle things. We unfortunately had to cremate my stepfather's remains because Ames Funeral Home could not efficiently handle our case. In my last meeting with Mr.Ames he was short and didn't even bother to wear a face mask. I could tell he wanted to be done with me and my family. To be fair, my case was complex since I wanted to transfer the remains of my stepfather internationally, during a pandemic. I think that they should have been more honest about their limited staff and lack of knowledge in handling this kind of service. If I could go back in time, I would not have chosen them to handle such a sensitive matter.
To send flowers to Ames Funeral Home please visit our sympathy store.
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