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Robin Kaplan Obituary
When Robin Kaplan's friends bickered, she would chime in, "Harmony." She was the peacekeeper. And if they kept fighting she would put her hand to her temple and say, "Oh, my head."
"She had tons of phrases," said Andrea Nardini, a friend of Ms. Kaplan's since they were in sixth grade.
Although by nature a peacemaker, Ms. Kaplan hated to be the center of attention. She did not want to talk about what was going on with her; she wanted to talk about what others were doing. "She made everyone feel welcome," Ms. Nardini said.
Ms. Kaplan, 33, of Westboro, Mass., was a senior equipment specialist at TJX Companies in Framingham, Mass. Her job required her to fly around the country setting up new clothing stores, and on Sept. 11 she was aboard American Airlines Flight 11.
"What you saw is what you got — she didn't put on airs," said Francine Kaplan, her mother, who also works at TJX.
Profile published in THE NEW YORK TIMES on November 21, 2001.
Robin L. Kaplan,
TJX employee, 33
Robin L. Kaplan of Westborough, a senior store equipment specialist for TJX Companies, died Tuesday aboard American Airlines Flight 11 in New York. She was 33.
Ms. Kaplan was born in Brookline and raised in Framingham. She graduated from Framingham North High School in 1986 and graduated from Worcester State College in 1990.
She worked for TJX for eight years and was described as her department's ''go-to'' person. She was headed to California to prepare for the opening of a T.J. Maxx store. She had returned to work this year after recovering from Crohn's disease, a life-threatening illness of the digestive system.
She leaves her parents, Francine (Gotz) and Edward Kaplan, and a brother, Mark A., all of Framingham; her grandparents, David and Lorraine Kaplan of Natick; and three nieces.
A memorial service will be held Sunday at 3:30 p.m. in Temple Israel in Natick.
To plant trees in memory, please visit the Sympathy Store.
Roy Williamson
September 11, 2021
Somber day my friend. I will never forget.
David Levine
September 11, 2019
Forever remembered Robin. Such a kind soul.
June 7, 2019
Im sorry you faced such a scary plight because of radicalized men.
Why did they have to take you away from us?? Its so hard to think about how the rest of your life wouldve played out if 9/11 never happened. RIP, Robin.
Alex
David Levine
September 12, 2017
Solemn day yesterday Robin.
Forever remembered.
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Cindy Celorier
September 12, 2017
Love and miss you every day
Seligman
September 11, 2017
R.I.P.
Always in our hearts.
David Levine
September 12, 2016
Thinking of you yesterday Robin.
Never forgotten.
RIP young LADY
Cappy /Suzanne Capozzol
September 12, 2016
Roy Williamson
September 11, 2015
Robin, today remembering what a beautiful person you are. Rest in peace.
Seligman
September 11, 2015
Robin, You are always in our hearts. You are missed by many.
David Levine
September 11, 2015
Robin you are never forgotten.
Del Newberry
July 10, 2015
Blessed are the peacemakers. Robin, may we all continue to honor your memory by doing our part to keep peace in this world. Your work at the home for mentally challenged really touched my heart also. Today my prayers are lifted up for Robin's friends and family. She sounds like a wonderful person. Much love from Texas.
September 12, 2014
She wold be a great friend she sound really funny
Seligman Family
September 11, 2014
Robin , you are missed everyday.
September 11, 2014
Suzanne & Cappy Capozzoli and the team at Dr McDonald & Dr Bornsteins dental office in Natick. Suzanne had the pleasure of spending some private time with Robin in 2000,and was heartbroken at the loss.
David Levine
September 11, 2014
Robin,
Never forgotten. Peace be with you.
Nikole Army
September 12, 2013
Remembering you yesterday, today, and always Robin.
KATHLEEN BOURINOT
September 11, 2013
My precious friend Robin Kaplan. God gave me a gift of knowing Robin. I worked with her for years at a group home for the mentally challenged. She never had an unkind word to say about anyone. Our friendship grew and it was full of laughter and fun. I drove the van and on Saturdays we would take the clients on a mystery ride. She was the best worker and sweetest to all the clients. She had much to teach me even tho I was so much older than she. There was one client that was inclined to get physical and she was whispering to him. I came closer because she was no bigger than a whisper herself. He actually did what she asked of him. This was highly unusual. A lot of staff would raise their voice to him. I would ask them not to do that. I asked her how did she know to do that and she said, I don't really know, I just thought of it. It worked!! We all would whisper to him after that and he would do as asked. God Bless you my sweet friend. I miss you. Our loss is God's gain.
David Levine
September 11, 2013
Thinking of you today.
From your Sears partying friend.
Adam Becker
April 24, 2013
Never forgotten. I visited with Robin at the 9/11 Memorial last weekend. Fond memories of long conversations from a long time ago.
Leslie (Rawlins) Gallagher
September 11, 2012
Robin,
God Bless you to my true best friend.
John Nordquist
September 11, 2012
It was Sept 13, 2001 when my 5 year old son asked "why are there so many flags everywhere?" I replied "They're to remember all the people who died on Sept 11th when the bad men crashed the planes into the buildings." He looked at me and said "Wasn't your friend on one of those planes? we should hang up a flag for her." To this day, that flag is always referred to as Robin's flag.
John Conmy
September 11, 2012
Thinking of the Kaplan family today and wearing a baseball hat from Robin's Memorial golf tournament I her honor.
David Levine
September 11, 2012
Robin,
Peace be with you.
Never forget,
Peggy Childers
September 11, 2011
To the family and friends of Robin Kaplan:
Robin will be held in the hearts of Americans forever. I cannot and will not allow those we lost on 9/11 be forgotten. My deepest sympathy to you.
Pam Seligman
September 11, 2011
Robin You will forever be in our hearts
David Levine
September 11, 2011
Robin,
A lot has happened over the last ten years but one thing for sure is we will never forget.
Peace be with you.
Kristin Munday
September 11, 2011
I read the family memorial and was touched. I understand Robin was coming to the West Coast to help launch a T.J.Maxx store. Like her, my husband and I share a love of photography and sandy beaches. We are deeply sorry for Robin's loss and our heart goes out to her beloved friends and family. Peace be with all of you this day and always.
Nikole Army
September 9, 2011
Always in our hearts...never forgotten.
Jennifer (Parnell) Minniear
September 9, 2011
I only found out about Robin in the last five years. I knew Robin in both middle school and high school and she was always so easy going and friendly. An anniversary hasn't passed that I am not profoundly saddened by what happened. With the 10th anniversary approaching I had my kids' school write letters to the police and fire in our town to thank them for all they do for us. I will deliver them on Sunday the 11th in honor of Robin. I will remember Robin always and hope that her family can find peace in knowing that she was loved by and touched many people in her much too short life.
Pam Seligman
September 13, 2010
Robin, You will never be forgotten. We love and miss you.
David Levine
September 11, 2010
Robin,
Never forget. Never forgotten.
Lisa (Glassman) Lipschitz
September 11, 2009
Fondly remembering you today, and always.
David Levine
September 11, 2009
Robin,
In memory you will never be forgotten.
Pam Seligman
September 5, 2009
Robin, You are loved and missed everyday. You will always be in our hearts.
Cindy Celorier
October 13, 2008
You are loved and missed every day!
Pam Seligman
September 16, 2008
Robin , You will always be in our hearts.
September 11, 2008
In loving memory. God's richest blessings on your family always. We will NEVER forget!
David Levine
September 11, 2008
Robin,
In memory..
Kathy F.
September 22, 2007
I am so sorry for your tremendously painful loss. I live in Westborough and I just typed in Friends in Westborough. Your daughter's name was there. I didn't know her but I can imagine and see all the friends she had. I did not know her but I thank you for letting us share in your grief of the loss of a wonderful, hard working American women. I know she made you proud and rightly so. I'm very sorry. Robin is a friend in Westborough.
David Levine
September 11, 2007
Robin,
My thoughts are with you and your family.
Pamela Seligman
September 11, 2007
In Memory of Robin. She is very missed. She was a part of my family. She is in our thoughts everyday.
P Tabbernor
June 6, 2007
In memory....
David Levine
November 26, 2006
I was recently at the Sears in Natick and my memories of the days of us working and becoming friends there together were overwhelming.
My thoughts and prayers are often with you and your family.
Kristine
November 2, 2006
As I stitched your name on the memorial that I am doing for all of the victims, I prayed for you and your family. Please know that your death was not in vain. We will always remember. God Bless.
nancy marquez
September 11, 2006
Fran,
It's been five years, but it still feel like yesterday. Having some good days and bad ones and today is a bad one. Fran my prayers go out to you and your family.
When we worked in TJX together we never thought something like this would connect us for life.
I now live in Florida living in Mass was too hard. Please get in touch with me.
My thoughts on this day and always
nancy.
Ashley Seligman
April 27, 2006
Robin Kapaln was a part of my family. She was an aunt. She will be remebered my all. May Robin rest in peace. With love from the seligman family (steven, judith, pam, heather, brenda, lisa, scott, carmen, and I ashley)
you will be forever loved and missed by all.
Stephen Popsuj
February 25, 2006
Thanks for watching out for me baby! Even now. I love you!
Ellen Stanton-Maywalt
September 11, 2003
To the Kaplan family-my deepest sympathy for the loss of your sweet daughter Robin. I will always remember as that smiling, happy go lucky girl. She was so happy on graduation day. She is missed. Love Ellen
Ellen Randall
September 11, 2003
To Robin's family. I went to Worcester State College and we were in alot of Pyschology classes together. Robin was the sweetest girl I ever met. We graduated together also. My name at the time was Ellen Stanton Maywalt- my thoughts and prayers are with you. I cannot say enough about her. Love
Ellen
Marion Smit-Ludekuize
September 11, 2003
My wishes and thoughts are with your family.
Marion Smit
September 11, 2003
My wishes and thoughts are with your family.
james & christine garvin
September 10, 2003
peace be with you .....
Nikole (Keith) Army
September 19, 2002
To the Kaplan Family,
I met and became friends with Robin years ago when we worked together at Quality Suites in Marlboro. I will never forget her beautiful spirit, infectious smile and genuine heart. She touched lives and was loved by many. I think about her every day & know she is smiling down upon us (rooting for her beloved Bruins!).
My thoughts and prayers go out to you.
Neil Cousin
September 12, 2002
I began at with TJX Help Desk with Robin and she sat behind me for over two years and we became friends and shared a lot of fond memories. She was a very caring and understanding person who was truly kind and geniune. I thought of her very often and all the fun times we had together. Her memory will not be forgotten.
Laurie Buckjune
September 12, 2002
Well, here it is exactly one year later and I discovered I knew someone who lost their life on 9/11. I saw Robin's picture on the news this evening and was shocked! I have been grieving the losses of people who I don't even know, and now the pain is so close to home. I lived in 10-1 in Chandler Village at Worcester State College with Robin. She was a lot of fun and laughs. Robin always had a smile on her face. She was a great housemate. We had good times together. My thoughts and prayers are with you and your family. My deepest condolences. I am sure she is truly missed by many! We will never forget 9/11 or her. God Bless You!!!
Love, Laurie
Gavin Lightner
September 11, 2002
Hi, my name is Gavin I am 10 yrs old. Today I rang the freedom bell at Qualcomm Stadium in San Diego to honor your life. It was also on the radio when I said your name on the microphone. We skipped school for a real life history lesson.....Bless your family.
Robin Lynn Kathrein
September 11, 2002
I work for TJX. I talked to Robin for over a month daily on the phone
during our stores upgrade. Even though I did not personally meet her I felt I knew her. Exspecially seeing our names our so close. She was a very friendly and helpful person. For the last 2weeks I have been thinking of her often. Their has been alot of register and computor problems which was her speciality. we finally got the problems settled Sept 10. I think Robin helped in that from above I think she is still watching over all of us. Her family and her Family at TJMaxx. To all her families I hope that some day the pain will ease.
Landis Lee
September 11, 2002
My name is Landis and I am a sophomore at Elon University in NC. My college decided to let students and faculty and anybody else make little bracelets with someone's name on it that died in the Sept. 11th attacks and we wear them all week long. I came across Robin's name and decided that her spirit was the one that I wanted to represent for this week. I never knew of Robin until today but I'm sure that she was a wonderful person with lots of life left in her to live. My condolences go out to the family and friends of Robin Kaplan.
Ken Robinson
September 11, 2002
I met Robin as a very innocent freshman at Worcester State. She was the most illuminent person Ive ever met. Her smile was precious. If there was anything that Ive ever learned from life it was to be whole, to be straight-forward, and most of all, to look at everyone with open eyes, and to embrace. From my time I new her, Robin taught this city-street kid this one thing.
May 15th is her birthday, and where ever I was at that time, I toasted you Robin, and that will never change.
I will always adore and miss you my friend.
Kez
chris
September 11, 2002
Hi,
I went to high school with Robin ( a year ahead) but didn't know her until get togethers during college breaks.
I have no clear memory, but an overall feeling of goodness, of her smiling when we would speak.
When I heard of her passing, I felt a true loss for one of the good ones had senselessly been taken.
My wishes and thoughts are with your family.
little bird
no one could tie you to the ground
little bird
you had to see if the world was round
little bird
when our tears turn to flowers
we'll see you and know we're not alone
so spread your wings and fly on
for little bird
you are finally home
michelle duarte
September 10, 2002
The Kaplan Family
I didn't know Robin very well. I knew her through a cousin who was very good friends with her and worked with her but when i came to the office and she was there she was very pleasant and always had a smile on her face. She was infactuated with my son and loved it when he came to visit her. She used to have a picture of him up on her computer. He was about 4 or 5 when she last saw him but she used to say "here's my boyfriend" and all the office people got a kick out of it. He was saddened by her death and he wishes that he got a chance to say good-bye. But I told him he would see her again someday. I just wanted to sign this book for him and to tell you that Robin will be in our prayers and God Bless the Kaplan family and our deepest sympathy's to you and your family.
Lou DiMuzio
September 10, 2002
Dear Kaplan Family,
As the anniversary of the tragic events that took the life of your daughter approaches, I pray for peace in your family as I know that is what your wonderful daughter would've wanted.
I had the pleasure of attending Worcester State College with Robin and remember her fondly with a big smile on her face all of the time - people were just drawn to her. She was always very positive and I'm sure that quality is what helped her beat Crone's Disease.
My thoughts and prayers are with you Kaplan family ! God Bless all of you and God Bless America !!
August 14, 2002
Robin,
You and I never knew each other personally. It has been nearly a year since that day you and over 3,000 others were taken from us. However, I just recently came across your story and, in seeing your picture, I felt there was something familiar about you, like perhaps we had run into each other briefly at one time. This is possible as we lived only one town apart (Hopkinton). As I read about you and read the comments from your family and friends, it was like feeling that I lost a friend. I noticed a lot of similarities in our lives, such as interests in sports and music. My darling wife is a survivor of Crohn’s Disease and understood only too well the battles you must have faced and the obstacles you had to overcome in making your recovery. Your mother described you as what you see is what you get – that you didn’t put on any airs. I have always tried to surround myself with people like that in my life.
If there is anything I have learned since that day, it is to remember that life is precious, to be sure to value and treasure our friends and loved ones; to never take their presence for granted, to be thankful for having them in life. It is said that you never fully appreciate someone until they are gone. I guess that may be true. However, I get the feeling that your family truly treasured you, and your loss will only leave an emptiness that may never be filled.
To the Kaplan family, we know that no words we offer can relieve the pain and sorrow you have been put through this last year. However, as the anniversary of this tragedy approaches, please know that our thoughts and prayers are with you. Robin, may you rest in peace and may God’s love be with you always.
June 5, 2002
DEAR GOD SHINE YOUR LIGHT ON THIS WONDERFUL YOUNG WOMAN..ROBIN KAPLAN AND MAY HER SOUL REST IN PEACE WITH GOD AND HIS ANGELS..GOD BLESS HER LOVING FAMILY AND MANY FRIENDS..GOD BLESS AMERICA..AMEN
Lesa Mueller
May 9, 2002
I remember Robin as being a ray of sunshine. I worked closely with Robin a few years ago. She always made me smile. My deepest condolences are with her family.
Steve Sangas
March 21, 2002
Robin,
Still miss you. Will always remember the fun times when I first started at TJX and how you always had some type of a snack for us to munch on. We will always keep you in our hearts and thoughts.
Sheila Werland
March 13, 2002
For Robin's family I pray for God's comfort and peace. Robin has been called the "peacemaker" and I hope that when all is said and done that peace will be brought to this world. That Robin and all the others torn from us will have their just due on earth as well as in heaven.
Deana Wheeler
January 18, 2002
Although it has been a few months since this horrible event but for some reason Robin's name seemed to stay in my head. Maybe it is because my sister lives in Westboro or because she was close to my age. Only recently I discovered in My CCFA newsletter that she was one of the many people who suffered from Crohn's disease. When I read about the donation in her name for the walk I didn't know what to say. I myself suffer from that illness and I could sympathize with her struggle to get to where you want to be career wise. It is so heartbreaking. I don't know, for some reason I felt somewhat connected to her. I'm so sorry that I did not get the pleasure of meeting her.
Teresa Jahn
January 11, 2002
We are deeply sorry for your loss of Robin. May her life and love along with her peacekeeping abilities continue living in all who love her. Our hearts cry with you.
America Cries
We see your sorrow-
and our hearts cry....
We can not erase your pain
but you do not have to face the anguish alone-for we-
-the American people-
are beside you.
We so desperately want to have the touch that brings you comfort,
the strength that gives you courage,
and the words to lighten your spirits.
And when we are left speechless
may the silence of our nation weave love into your hearts
to ease your sorrow.
May you find healing through our nation's strength as we-
-the American people-
face this difficult time together. Our hearts are with you. Teresa Jahn
Dixon, IL
Terra Jimenez
December 30, 2001
Dear Kaplan Family--
I never got the pleasure of actually meeting Robin, but I did speak with her numerous times on the phone.
All of us at Marshalls 802 and Marshalls 582 were deeply saddened to learn that one of our "family" members had been lost in this tragedy.
Robin will be remembered by the Managers and asssociates at both Marshalls 802 and Marshalls 582 at a mass being said in her memory on January 6, 2002.
Your family and Robin will be in our thoughts and prayers...ALWAYS!!
God Bless You!!
Kathy Swaringen
December 11, 2001
Today, Dec 11th, 2001, 1 mile was walked to honor the life of Robin and all the family, friends and loved ones she left behind. May you find some comfort in knowing that you do not grieve alone.
Robin, You will never be forgotten, may you Rest In Peace.
Carol Carroll
December 10, 2001
TO ALL OF ROBINS FAMILY AND FRIENDS. I AM HONORED TO WEAR ROBINS MERCIBAND. I HAVE READ ABOUT HER AND I AM SURE SHE LEFT A LOT OF HEARTS BROKEN AT THE TRAGEDY THAT FELL UPON HER. I AM SURE YOUR LOSS IS GREATER THAN WE CAN EVER KNOW.
I WILL CONTINUE TO PRAY TO GOD FOR HIS PEACE TO TOUCH YOUR HEARTS AND TO KEEP HIS HANDS UPON YOU ALWAYS.
I BELEIVE IN MY HEART THAT SHE IS WITH OUR FATHER NOW SHINING IN HIS GLORY.
GOD BLESS YOU ALL
CAROL
jo ann Wussow
November 19, 2001
I am honored to be wearing the mercy band with Robin's name, I feel her spirit as I pray for your daughter daily.May God give you peace and hope each day,I know someday we will all meet each other when we all get to heaven---Praise God! God Bless You
Louise McDade
October 28, 2001
Hello Kaplan Family,
What a huge hole that can never be filled with a loss like yours. I know that time smooths the edges, but that hole can not be replaced.
I am wearing a mercy band with Robin's name on it. We as a family pray for your family daily. We are a Christian family, so we pray for God's intimate character to become deeply associated with yours. That your relationship with Him would emulate His character towards all you meet.
Trusthm
Louise
Robin Faust
October 6, 2001
Dear Kaplan Family,
My name is Robin L. Faust. My maiden name was Robin L. Kaplan. I grieve for all who were killed in the evil events of September 11. I especially grieve for your daughter, who's name I share.....Peace to you all, Robin.
Edie Levine
October 1, 2001
To the Kaplan Family
I did not know Robin personally though she seems like she was a very special person. She worked with my sister at TJX Co (Mindy Hines.) I am so terribly sorry for your loss and hope you can find some comfort in time with the support and prayers of those around you and take comfort in your memories. My thoughts and prayers are with you and your family at this very sad time.God bless you all...
Barbara Bolin
September 27, 2001
MY THOUGHTS AND PRAYERS GO OUT TO YOU ALL.MAY GOD BLESS YOU ALL.
ROBIN MAY YOU REST IN PEACE.
Marion Smit-Ludekuize
September 25, 2001
Dear Mark and family,
Sincere condolences for your loss.
T J Maxx District 73
September 25, 2001
To the Kaplan Family,
Words cannot express the sorrow we are feeling with the loss of Robin. She was a fabulous support during new stores and remodels.
From all of us in the Pacific Northwest....
Gary Robinson
September 21, 2001
To the Kaplan Family,
My most heartfelt condolences on your loss. I remember Robin with great fondness and am heartbroken that I will not be able catch up with her on all the things that happened in our lives since we were close. She shall always be in my thoughts.
Sarah (Harris) Gibbs
September 21, 2001
I had the priveledge of knowing Robin through our time together at Framingham North High School. She was such a kind and sweet person to everyone always, and that is how I will remember her always. I am so sorry for your tremendous loss.
-Sarah Harris Gibbs
Diane and Jim Kessinger
September 20, 2001
The Kaplan Family,
Robin was a wonderful neighbor to us, she was always so cheerful and friendly, I will miss her lovely smile..Love and prayers, Diane and Jim
Debbie (Paul) Perreault
September 20, 2001
I have many fond memories of time spent with Robin. We were friends and classmates in middle school and high school. To the Kalplan family, my deepest condolences.
Alyse Eadie
September 19, 2001
I'm so said to hear about Robin. I had the honor of working with her as a vendor for 2 years. We never got to meet in person but I knew her so well just by talking to her on the phone. We shared a lot of stories on our personal bouts with Chron's and Colitis. I wish her family all the best.
David StMartin
September 19, 2001
My deepest condolences on the loss of Robin. I did not know her very well but, I surely remember her smile in Chandler Village while attending Worcester State College (91'). God bless.
CAROLE AND RICHARD CAPPELLO
September 19, 2001
"THE SKY SHINES A LITTLE BRIGHTER THESE EVENINGS" WE WILL ALL MISS A BEAUTIFUL SHINING STAR BUT WHENEVER WE LOOK UP WE ALL KNOW SHE IS THERE.
GOD BLESS ROBIN, WE WILL ALL MISS HER.
Dorene Cano
September 19, 2001
Dear Mark, Our deepest condolences to your and your family on the loss of your sister. Our hearts go out to you. With deep regrets, The Economist Group Production Staff
Nancy Baker-Croken
September 19, 2001
I am a friend of Andrea N., one of Robin's best friends. My Prayers and Love are with Robin's Family and her Friends. To be touched by an "Angel" I didn't know, but only knew of,has somehow brought us all together. I share in your sorrow and pray that you will be showered with strength and love.
Ilene Kenney
September 19, 2001
My thoughts and prayers are with your entire family. I knew Robin in high school and she was a wonderful and caring person.
Lisa Parrish
September 19, 2001
Mark and Family,
I'm so sorry for your loss!! I'm heartbroken for you and your family. I love you Mark and I'm here for you! My thoughts are with you!!
Love, Lisa
Colleen Kelly
September 18, 2001
There are no words that can express how sorry I was to hear about Robin; she was one of my roommates at Worcester State College in 1987, and she was the sweetest person you would ever want to know...
To Mark and the whole Kaplan family, you are all in my thoughts during this tragic time...keep her positive outlook and loving spirit close to your hearts always.
Bonnie (Bakelman) Mazza
September 17, 2001
To the Kaplan Family,
Our thoughts and prayers are with you at this difficult time.
Robin's positive spirit will always be with us. She was a wonderful friend and will be missed.
God Bless,
Bonnie and Family
Lisa, Rich, Jeff, & Jill Beddoe
September 17, 2001
To Ed, Francine, and Mark,
We offer our sincere condolences on Robin's passing. We could tell years ago, when we moved in next door, what a special person she was and would become. Our thoughts and prayers are with you at this trying time.
Missy Fox
September 17, 2001
My heart goes out to your family. I knew Robin in high school and am so sad to hear this terrible news.
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