Alexander Ortiz

A Big Heart to Help People

Alexander Ortiz was the security guard with the grin, usually there at the entrance to Blue Cross and Blue Shield on the 28th floor of the north tower. His dedication would become known best after Sept. 11.

Mr. Ortiz worked for Grubb & Ellis Inc., a property management company, and was assigned for seven years to the insurance carrier's offices. He died after assisting several people out of the north tower, and returning to direct traffic in the building's lobby. "He loved his job, because he loved helping people," said Lourdes Dominguez, Mr. Ortiz's former wife and mother of his 5- year-old son, Alexander Jr.

Mr. Ortiz, who lived in Ridgewood, Queens, was adjusting to life as a bachelor. "Dating wasn't easy for him," said Moises Lorenzi, a friend and weight-lifting buddy. "He had such a big heart, he would let himself get hurt."

Ms. Dominguez said Alex and his son were together on alternate weekends, which started with breakfast at a Chinese restaurant in Ridgewood and often included outings to a park or museum. "Those of us who saw them together will always remember the radiant smiles," Ms. Dominquez said.