Kathy Lavender

Dear Gary & Family:

I was heartbroken to hear of Kathy's illness and recent passing.

You both were part of the environment that made working at USAA such a joy! Kathy's calm, kool and collected way of dealing with the challenges of such a high functioning work environment, steeped in perfect customer service, made being in her presence a learning experience that was totally pleasurable!

God bless and keep you as you strive to pick up the pieces of your...

A beautiful woman with a beautiful soul.