Daniel "Dan" Daley

Having Dan and Marilyn with me in Sydney Australia harbour for New Years fireworks!
2016. So special

So blessed to have spent the time with you last summer. I think you and Gary could have been good buds if we had spent more time together. One of my fond memories is of our drive to spend the day in Chicago. Dan was driving rather fast and Marilyn said "Should I drive" and typically husband like, he just ignored her :). That happens in our car too!! We made it safely and had fun on the tour boat-thankful for that time and the memories and Gary so much enjoyed the guy talk.

Dan had a long career in test and measurement, I remember first meeting him when he worked in the repair center.
Dan had a good understanding of both the technical aspects of the equipment and the specific needs of the customers who use it.
Dan enjoyed:
o Technical challenges: Microwave technology is complex, so Dan had to learn a lot about it to be successful in sales.
o Building relationships: The customers for this type of equipment are specialists in their own fields, so Dan had to build strong relationships with them to understand their needs and recommend the right equipment.
o Helping customers solve problems: Microwave test equipment is used for a variety of purposes, so Dan had the opportunity to help customers solve a wide range of problems.
Starting in the Repair Center and then moving to sales of microwave test equipment shows a great career path for Dan. Here's how his experience helped him excel:
o Technical knowledge: Working in the Repair Center would have given Dan a strong foundation in understanding how microwave test equipment works. This technical knowledge would have been invaluable when selling the equipment, allowing him to explain its features and benefits to customers in a clear and concise way.
o Problem-solving skills: Repair technicians are constantly troubleshooting and fixing problems. This experience would have honed Dan's problem-solving skills, which would have been crucial when helping customers identify their needs and recommend the most suitable equipment for their specific applications.
o Customer service experience: The Repair Center involved interacting with customers who were frustrated with their equipment not working. This experience helped Dan develop strong customer service skills, which are essential for building trust and rapport with potential buyers.
o Understanding customer needs: Through repairs, Dan gained valuable insight into the challenges and frustrations faced by users of microwave test equipment. This firsthand experience would have been incredibly helpful when transitioning to sales, allowing him to anticipate customer needs and recommend solutions that addressed their specific pain points.