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John B
June 9, 2024
Hard to believe it was 24 years ago when I first met you at my niece’s birthday party. What a pleasure and privilege it was to work for you 3 times in 3 totally different industries. You set me on a path that taught me so much with a simple entry level collection’s job.
Without your willingness to give me an opportunity, I would not be where I am today.
Thank you for giving me the confidence to aim high! After a lengthy layoff, we landed in a director’s role at Therapy Brands. Started out with just ABA customers and in just 6 weeks, they added Mental Health customers to my portfolio.
Looking forward to making a difference for greater healthcare outcomes in your memory my friend.
Glad you are now in the fullness of joy with Jesus! Love you Mark and continued prayers for peace and comfort for your family.
John Bertic
January 1, 2024
One of the suggestions on the top of the post is to describe something that reminds me of you. Every time I stop and reflect on my life´s journey I am reminded of just how different it would have been without you. God´s plans never change and before I was even created, He knew when and where and the perfect time to bring you into my life. God used you to set me on a course far better than I could ever imagine or have prayed for. Thanks to the 2 most amazing women and heroes in our lives, and their friendship, you gave me my first job out of college in collections in 1999 at Intermedia Communications. When my sister told me to call the temp agency, I remember I was excited for about 2 minutes and then realized you were hiring me for collections. I realized I am not big enough to break anyone´s legs to collect money and was hesitant to be 1 of those debt collectors. I quickly learned the majority of past due balances are tied to some sort of billing or service issue. I learned to build relationships in B2B to resolve discrepancies and collect undisputed balances. It was actually quite exciting. With your guidance I got pretty good at it and you blessed me with the opportunity to take what I learned into 2 more industries. Whenever layoffs were pending, you always saw the writing on the wall and got another job before layoffs. That actually worked out very well for me because I always had my next opportunity without being unemployed. The last time I had the privilege of working under you was in 2007, when I moved on before you to project coordinator. I still remember how you tried to counter offer the opportunity and it wasn´t about money but this time it was about my growth. I even remember you saying, you could block the transfer. To which I replied, what we both knew, which was you would never stop me from doing what was best for me. It wasn´t long after that when you left for a next opportunity. Even though project coordinator got me to project manager and then Enterprise Account Manager, there was always a part of me that hoped you would call me one more time to come somewhere the AR was a mess and staff needed motivation to pick up the phone. To hear you left us way too early made me realize you had already provided me with what I needed to be successful. I find myself once again having been laid off. I have a few different opportunities that are still possible in either project management or client success using all the skills I have learned from all the doors God used you to open in my life. Tomorrow morning I have an initial interview for an opportunity to be the Manager of Collections and Cash Applications in healthcare software. There are absolutely a lot of great experiences and skills I have learned to make me qualified but definitely some skills I will need to brush up on. Even if it doesn´t work out just the fact that I am getting an initial interview reminds me your still guiding me. Thank you for believing in me! How many people can say they had the honor of working for the same great mentor and friend 3 times? Triple blessed! My prayer is to 1 day get to hire at least 1 person out of college so I can pass the baton to them in hopes that I can share your great legacy with the next generation! No matter what comes next, you have already been part of changing thousands of lives of providers and patients by putting me in a place to be part of multiple teams bringing better healthcare outcomes. Until we meet again, I will keep your family in prayer and always remember how blessed my family´s life is because you were a part of it.
Richard Roy
May 26, 2023
Hi Mark, It was wonderful to meet and speak with you. I had been looking for you for ages so we could meet up again in Orlando, and didn't realise till today, that you had passed away. Thanks for making work fun, you will be missed. Rest Easy. Richard
Sharon Blair
May 24, 2023
What a shock to hear Mark has passed away! He was a great guy and glad I got to know him from Sears. May you RIP Mark. Sending prayers for your family
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Fritz Eichelberger
August 8, 2022
Absolute nicest guy and passed away far too young.
Chuck Freeman
July 21, 2022
Mark will be missed. I only knew him for a few years but am a better person for it. God's peace be with his family, loved ones, and friends during this difficult time.
Dawn Grant
June 21, 2022
Wishing the family comfort and peace, during their difficult times. I am grateful I got the chance to know Mark. Those we love don´t go away they will walk beside us everyday. He has gone but not forgotten.
Simone Taylor
June 20, 2022
Grief can be so hard, but your special memories can help you & your family cope. Remembering your loved one today and always. Please except my deepest sympathies.
Arlene Galante Cockerill
June 16, 2022
My dear cousin Mark, we had some great times playing as kids in Jersey and Florida. Even though many years have passed since we were together, I never forgot you or your kindness.
You are loved by so many and will always be in my prayers. Rest peacefully Mark. Love ya, Arlene
Wanda Cruz-Perez
June 16, 2022
Mark was my boss and became a good friend. He is missed everyday. My sincerest condolences to the family. God will keep him in his glory.
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